FAQ Page
FAQ
Frequently asked questions
Overweight or Oversize Items?
No problem at all! Our traditional moving division is equipped to handle any items that don't fit inside our relocation unit. Whether it's an oversized couch or a heavy-duty safe, we've got you covered. Rest assured, your belongings will be carefully transported to your new destination without any hassle.
How Big is Our Unit?
Our relocation unit boasts generous dimensions, measuring 60”x96”x105” externally and 59”x94”x100” internally, providing a total of 320 cubic feet of space. This ample size ensures that you have plenty of room to pack and transport your household goods efficiently.
What's Included in My Relocation Unit Quote?
Your free quote encompasses the entire cost of your move, leaving no room for surprises. From loading and unloading to one month of free storage, liability coverage at $0.60 per lb per item, and complimentary unlimited moving pads usage, we've got all your moving needs covered. Our transparent pricing policy ensures that you know exactly what to expect from the outset.
Will You Only Drop and Deliver the Unit to Me?
No, we go above and beyond to provide comprehensive moving services tailored to your needs. In addition to picking up and delivering the unit, we offer full-service solutions, including packing, loading, storing (with the first month free), delivery to your new address, and unloading all your goods. Sit back, relax, and let us take care of every aspect of your move.
How Do We Price?
At Relocation Unit, we believe in simplicity and transparency. That's why all our prices are based on the unit itself, rather than weight or cubic footage. This straightforward pricing approach ensures that you know exactly what you're paying for, with no hidden fees or surprises along the way.
How Do I Know How Many Units I Will Need?
Our team of specialists will work closely with you to assess your belongings and determine the number of units required for your move. Using our advanced system, we'll calculate the space needed to accommodate all your items accurately, ensuring a seamless moving experience from start to finish.
What Should I Do to Prepare My Belongings for Relocation Inside the Relocation Unit?
If you opt for our full packing service, you needn't lift a finger. Our experienced team will take care of everything, from packing to loading, ensuring that your belongings are safely and securely transported. Alternatively, if you prefer to pack your items yourself, simply box them up before our team arrives to load them into the unit.
What Cannot be Loaded into the Unit?
Certain items are prohibited from being placed inside the unit for safety and legal reasons. These include living organisms, flammable/combustible liquids, hazardous materials, compressed gases, perishables, and explosives. Additionally, we do not recommend shipping valuable items such as jewelry, financial records, artwork, antiques, or furs. Our team will provide guidance on the safe handling of such items during the moving process.
How Do I Make Changes, Cancel, or Reschedule My Existing Reservation?
Making changes to your reservation is easy. Simply give us a call or send us an email, and our friendly customer service team will assist you promptly. Whether you need to adjust your moving date, add additional services, or cancel your reservation, we're here to accommodate your needs. 833-633-8377 info@relocationunit.com
Are Our Units International Shipping Ready?
No, our units are specifically designed for domestic relocations within the United States. Unfortunately, they are not suitable for international shipping as they do not fit inside standard shipping containers. However, for your domestic moving needs, our relocation units offer a convenient and cost-effective solution.
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